Scentech (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information

Information that identifies you personally, such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Company name
  • Order and purchase history
  • Any other information you voluntarily provide through contact forms, checkout, inquiries, or account creation

b. Payment Information

All payments are processed through secure third-party payment processors. We do not store your full credit card or payment details on our servers.

c. Non-Personal Information

Information that does not directly identify you, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited and time spent on the website

d. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to improve website functionality, analyze usage, enable shopping cart functionality, and enhance user experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process orders, payments, and transactions
  • Manage billing, refunds, and order fulfillment
  • Respond to inquiries and customer support requests
  • Improve website performance, functionality, and content
  • Communicate updates, promotions, order confirmations, and service-related information
  • Detect and prevent fraud and unauthorized transactions
  • Comply with legal obligations and enforce our policies

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following situations:

  • Service Providers: With trusted third-party vendors such as payment processors, shipping providers, analytics services, and hosting providers who assist us in operating our website and fulfilling orders, under confidentiality agreements
  • Payment Processing: Payment information is processed securely by third-party payment processors. We do not store or have access to your full payment card details
  • Legal Requirements: If required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, sale, or transfer of company assets

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access, update, or delete your personal data
  • The right to withdraw consent
  • The right to object to or restrict processing
  • The right to data portability

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Scentech
Email: Scentect@gmail.com

Address: 161Humberstone Road, Leicester LE5 3AP